I actually want to take out a new contract!!!

I have been with Cell C for years and due to my employment I opted to pay via payFast. Almost every month I had issues of Cell C saying I did not pay. Every month I would need to go in store to Fax my proof of payment. This caused me to get a negative credit.<br> <br> My contract is ending. I would like another contact with Cell C but I am told to call legal department etc etc. I have been to the Tokai branch, Waterfront branch and Canal Walk branch and still no luck to get an upgrade. I have been on the line with legal for hours and cannot get through to someone who can actually clear this up for me.<br> <br> I would like Cell C to clear the negative record they gave me as well as allow me to take out a new contract which I will put on debit order as payFast and Cell C aren't working for me.<br> <br> I don't know who to contact as all the people I have spoken to, don't know what they are doing and are not directing me to people who do know.<br> <br> My contact number is ***. If Cell C can't resolve this soon, I may need to go to another service provider.<br> <br>