1 reviews | Active since Jun 2017

17 Jun 2020, 19:52

I 110% Would NOT Recommend

I 100% would not recommend.

First world promises with 3rd world delivery.

It's shocking that in 2020 we are STILL having to deal with... What I would really like to say is rated R and as such I will refrain from truly expressing how I feel about this particular service providers ability to provide a service and as such a I will only refer to it as a "****ty" service. The only thing that is "****tier" than their service delivery is their even "****tier" customer service...

Back in 2008/2009 I bought myself a cell c sim card - after a few months I chucked it away and vowed never to waste my time again... How ******* wrong I was... May 2020 I went against a younger and clearly wiser me and I figured that I would give Cell C another try. Not only did I make this one clearly terrible decision, but I followed it up with an even bigger mistake - put unwarranted trust into a "****ty" service provider and I bought 50gigs worth of data. Played.My.Damn.Self. I am not disappointed in the company as, judging by the reviews, it is clear that this is a norm. I am more disappointed in myself in that I KNEW that I was making a dizzy decision by putting my trust in a "****ty" company that a younger me swore to never have dealings with again. And here I am, some 11/12 years later, trying my absolute hardest to finish a data bundle with thee "****tiest" of network coverages wherever I go. Like, where are your decent coverage spots?

What annoys me the most is that I made an attempt to call your shoddy "****box" of a customer care line, I used SO much of my own time (far too much time really) listening to the "great" offers that you have to offer. #AJoke. I finally get through to one of your "****box" operators and these popcorn kernels that are employed by whoever deals with your backyard, pitbull puppy breeding mill call center not even 5 seconds into the call says "due to the bad line blah blah blah I'm going to have to end this call"... Like, "WHY THEE **** ELSE WOULD I BE ******* CALLING YOU THEN '****BOX' OPERATOR?! To speak about the weather?! ***?!" How do you spend more time advertising to me than you do trying to actually solve my problem?! And on multiple attempts!

It is absolutely shocking that you guys are still in business after all of these years of 19voetsek service delivery and the only thing that is keeping me from wanting to see your doors closed - almost praying for it, is that your company contributes to the greater South African economy and the unfortunate good people that have to work for you and for that reason only I am only going to curse you out, let you know just how shyte you are, let everyone that I know who is willing to even half listen know how shyte you are. I will go as far as to let any salesperson/employee of Cell C who wishes to discuss anything Cell C related or who even breathes in my general direction know just how shyte the company that they represent are.

Now... I am going to continue trying my absolute best to finish every last byte of this data that I have left, after which I will proceed to flush your sim card down along with my previous day's meals - and I promise myself never, I repeat NEVER, to EVER put myself in a position where I have to deal with the likes of your company.

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Replies (1)
Cell C
Cell C's reply17 Jun 2020, 21:20
Official
Hi Muziwakhe 

We acknowledge receipt of your complaint and apologize for the service you have experienced.

Please send us a private reply with your ID number and we'll assist.

^PN