Humiliation Bad service from all departments

Poor customer service May I please let my upgrade now. Your agent today said it doesn't take that long. I'm am so frustrated 😤 do I have to cry, scream, crawl for someone to do one thing. How long must I wait. I don't want to hear any apologies, sorry or bear with us your support team is playing for time. The seem like they don't know how to do there job. It seems like no one can read or understand the correct info and then calling once again to offer a upgrade humiliating me once again. Do you enjoy making people feel like a ********. Debt handed over 11 years ago but not even your attorney knows who I am. I seems like you don't care about your clients,maybe it why you are dragging this out to have me cancel or forcing me to pay. I am so tired off in sorry or bear with us. What is there to bear with. Not once have one off your manager make the effort to contact me, no one can give proper feedback. It is you problem to follow up on the suppose to be escalations but I have to always ask.

You are showing bad client service and it seems like you like humiliating.

Maybe in just writing to a company that doesn't care about losing clients. Im one in a million clients so loosing me means nothing.

I hope your company successed. I am regretting taking out this contact with you as I have never experienced such humiliation having to beg for my contact to be upgrade.

Stop humiliating and frustrating me. Tell me if this matter will be sorted out or if I should cancel and go to where I am at least be treated like a human.

I will wait untill end on Monday 18 March 24 then I expect to have the answer I am looking for. I want to know if I can go do my upgrade or should I send my cancellation letter.

This is very serious as you are playing with my name.

So it either upgrade or I cancel. I have already contacted my attorney and have gave him instructions to take this matter if I do not have any answers but the end March 24

I will go to social media and news paper to inform that you are forcing clients to pay things from over 11 years back and the law also states that that debit should be written off after 3 years and 7 then once name should be cleared from itc.

I am done bear with you are I believe that you are just playing for time hoping that I would just disappear.

If you support them is really working on it I think that they don't know how to to there jobs and that you should get someone who knows and have the right information and just to talk to the client.

Not for people to call and I have to explain the whole story again again again. Then they will escalate and I'll have feed back in 24/48 hours how many hours is 3 months or 11years? how many agent must i talk to? how many time do I have to be humiliated? how may times must I spent time writing to you.

I want to know yes or cancel.

It's that simple. 🤔🤔🤔