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siyabonga S

1 reviews | Active since Jan 2016

16 Feb 2021, 11:15

HUEWEI P40 LITE DOES NOT SUPPORT A GMAIL AND ISSUE TO LOAD WHATSAPP BACKUPS

CAN SOMEONE ARRANGE FOR A PICK UP OF A PHONE DELIVERED LAST WEEK TUESDAY OR WEDNESDAY, ISSUE IS THAT I CAN NOT BACK UP MY WHATSAPP CHATS FROM THE P40 LITE.

LAST WEEK FRIDAY I CALLED CUSTOMER CARE FOR HELP TO LOAD BACK UPS AND THE CONSULTANT REFFERED ME TO THE SHOP THE FOLLOWING DAY I WENT TO CELL C CALTON CENTRE SOME ONE FROM THE STORE TRIED HIS BEST TO ASSIST AND HE CALLED SOMEONE FROM HUEWEI WHO WORKING AT MTN CALTON CENTRE SHE ALSO TRIED AFTER NUMBER OF ATTEMPTS EVERY THOUGH WE HAVE CHANGE THE BACK UPS OF THE PHONE FROM GOOGLE TO HUEWI CLOUD,

LATE THAT DAY I CALLED CELL C TO RETURN THE PHONE AND THE LADY GAVE ME A REF NO: *** AND ADVISE THAT I SHOULD RECIEVE A CALL SO I CAN ARRENG FOR A RETURN I HAVE NOT YET RECIEVED A CALL FROM CELL C AND IM STUCK WITH A CELLPHONE THAT I CAN NOT USE ARE YOU PERHAPS BUYING TIME SO THAT I CAN NOT RETURN THIS PHONE.

THIS MORNING I CALL AND I WAS SENT FROM PILLER TO POST NO ONE COULD HELP ME.

I DONT WANT THIS PHONE, I WANT A SAMSUNG

0
Replies (1)
Cell C
Cell C's reply16 Feb 2021, 12:11
Official
Hi Siyabonga 

We have received your query and it has been referred to our Support Team for assistance. 

One of the consultants will contact you. 

^MM