CW
Craig W

1 reviews | Active since Oct 2015

13 Oct 2015, 16:43

Huawei P8 Lite

I've been trying to upgrade my cellphone contract since the 17th August 2015 and the handset I wanted to upgrade to was the Huawei P8 Lite. On my first attempt to upgrade I was told that the store I went to didn't have stock of that paritcular phone but they shold be getting stock in the next 2 weeks. Fast forward 2 months and no store in the Western Cape has ever received stock of this phone but this doesn't stop Cell C from advertising and promoting contracts for the Huawei P8 Lite.<br> Please could Cell C communicate with your stores / staff. I received lots of reasons why there hasn't been stock of said phone from faulty software to a blocked container at Customs. Also, if you have a stock issue please let your customers know and pull the ads promoting it.

0
Replies (1)
Cell C
Cell C's reply15 Oct 2015, 11:07
Official
Hello SAMauritian,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,