RW
Ronell W

1 reviews | Active since Dec 2012

05 Jan 2016, 16:54

how many times

how many times must you ask for service with cell c - yes the account is in my daughters name but i pay the damn thing - i want to cancel bbm off the contract - what's so difficult in this - my daughter don't live with me this is why she gave these idiots permission the last time to assist me in any matter - guess what NOTHING changed - i pay even in advance still i get a bill that i owe them for this month - is it not suppose to be in credit then - then about a month ago some thing phoned me with such an attitude that i told her i don't want to speak to her if she persist in having such a attitude and guess what nobody check these recordings or would call back with an better attitude or an apology - i want my bis service (R59- cancelled of the contract - i don't really care how you do it just do it - *** - don't call me unless you've cancelled the bis and you have no ****y attitude like the last person that phoned me when i went to hello peter

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Replies (1)
Cell C
Cell C's reply06 Jan 2016, 07:08
Official
Hello ronellw,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

Best regards,