jF
jannie F

1 reviews | Active since Oct 2012

17 Jan 2016, 16:36

How is this even possible?

On my contract I have 25 free minutes per month. Suddenly on the 7th of January, 2016, all my minutes for the month was already used.<br> <br> On my phone records i have used 217 second, or 5 minutes, if you will<br> <br> Where did all my minutes go?

0
Replies (1)
Cell C
Cell C's reply18 Jan 2016, 08:11
Official
Hello Jan F,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,