cM
cassamo M
1 reviews | Active since Nov 2019
17 Apr 2023, 16:45
How hard is it close off an account???
I have requested to close my contract which the duration has expired and in that I had asked for the final amount to be paid which I did. To my surprise a further R109 bill was sent. I paid yet again. This month I receive another bill for R70 which shows its for a failed debit order?..debit for what as i had paid off?...It does not end there.today I was called and they say R189 is due for what exactly???
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
17 Apr 2023, 17:01Dear Cassamo Maswanganye
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
Cell C's reply17 Apr 2023, 17:01
Official
Dear Cassamo Maswanganye
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
Cell C's replyOfficial
17 Apr 2023, 17:01Dear Cassamo Maswanganye
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
Cell C's reply17 Apr 2023, 17:01
Official
Dear Cassamo Maswanganye
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
cM
cassamo M's updateReviewer Update
18 Apr 2023, 20:04I hope the payment that I will make of R179 will be final.May my account be closed.also remove me from your market consent.Thank you.
cM
cassamo M's update18 Apr 2023, 20:04
Reviewer Update
I hope the payment that I will make of R179 will be final.May my account be closed.also remove me from your market consent.Thank you.
Cell C's replyOfficial
18 Apr 2023, 20:10Noted.
Regards,
^TM
Regards,
^TM
Cell C's reply18 Apr 2023, 20:10
Official
Noted.
Regards,
^TM
Regards,
^TM
cM
cassamo M's updateReviewer Update
25 Apr 2023, 13:54yet again I now owe you R43 for what?? To make it even worse its been handed over to MBD. What nonsense is this???
cM
cassamo M's update25 Apr 2023, 13:54
Reviewer Update
yet again I now owe you R43 for what?? To make it even worse its been handed over to MBD. What nonsense is this???