MN
Michael N

1 reviews | Active since Jun 2017

27 Apr 2020, 13:28

How Cell C treats customers

I completed my contract with Cell C on 24/04/2020 Without even being contacted the cancel my sim card and make it unusable. I would have expected them to make it a pay as you go card since i paid for it .nope they just cancel it completely leaving me with no sim.Thank you for the worst experience i have ever recieved from a company . Ps goodluck phoning me since my number don't exist !!!!!!!!!

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Replies (1)
Cell C
Cell C's reply27 Apr 2020, 14:04
Official
Good Afternoon Mr. van Niekerk 

Thank you for contacting Cell C.

We have received your query regarding your cancellation, we would like to keep you as our customer. Kindly Purchase a new Cell C SIM card that is RICA registered with your details. 

Once you have it, kindly send us an email to the email address on the Private reply with the quotation of your initial query and the number we can reach you on for the number reactivation.

^NZ