MG
Melissa G

1 reviews | Active since Mar 2009

13 Feb 2020, 12:18

HOW CAN YOU CONCLUDE A CASE WITHOUT EVEN PHONING ME FIRST, WHICH IF YOU PHONED ME YOU WOULD KNOW IT IS ABOUT MY FEBRUARY ACCOUNT, NOT THE PRO-RATA FROM THE JANUARY ACCOUNT, WHICH I HAVE RESOLVED.

IT IS NOW THE SECOND TIME THAT I HAVE HAD THIS PROBLEM IN TWO WEEKS AND THE LAST TIME IT WAS ABOUT MY DECEMBER ACCOUNT, WHICH MEANS THAT THEY ARE ALL SEPARATE QUERIES.

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Replies (1)
Cell C
Cell C's reply13 Feb 2020, 16:37
Official
Good day Melissa 

Thank you for bringing this to our attention. 

We will request our team to look into it and revert with feedback. 

^YM