1 reviews | Active since May 2017
Horror at Cell C
<p>It is such a horrible experience to get cell c to cancel a contract because they tell you different information each time you call. the billing department is not aware of what the cancellation department is doing.</p> <p> </p> <p>It takes a client numerous calls and months to have cell c cancell your contract. From call centre agents who tells you different stories to why your contract was not cancelled to searching for voice recording to prove that indeed you have cancelled the contract to supervisors promising to call you back to being tolf not to reverse stop orders.</p> <p> </p>
Hi Ntsako
Cancelling your contract should not be a hassle. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
We will get one of our team members to contact you and assist.
Regards
Cell C | PN
Best regards,
Hi Ntsako
Cancelling your contract should not be a hassle. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
We will get one of our team members to contact you and assist.
Regards
Cell C | PN
Best regards,
Derrick has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
Derrick has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
