HORRIFYING CUSTOMER SERVICE

I AM APPALLED OVER HOW LITTLE INTEREST CELL C HAS IN ATTENDING TO ITS CUSTOMER COMPLAINTS. I HAVE CALLED AND WRITTEN TO THEM NUMEROUS TIMES IN THE PAST AND ALMOST EVERY SINGLE TIME I HAVE HAD TO FOLLOW UP WITH THEM ON OUTSTANDING AND UNRESOLVED COMPLAINTS. CURRENTLY I AM STILL WAITING FOR THEM TO GIVE ME ANSWERS TO AN ONGOING PROBLEM I HAVE THAT I JUST RECENTLY AGAIN NOTIFIED THEM ABOUT ON THE 23RD OF FEBRUARY THIS YEAR AND WORST OF ALL THEY HAVE THE AUDACITY TO SEND ME SMS'S REQUESTING MY CUSTOMER SATISFACTION RATING FROM THEM WHEN MY COMPLAINTS ARE STILL UNRESOLVED. I CANNOT BELIEVE THEY HAVE THE NERVE TO PRIDE THEMSELVES ON CUSTOMER SERVICE. PERHAPS IF I WENT TO THE MEDIA HOUSES OR CLOSED DOWN MY ACCOUNTS WITH THEM THEN THEY WILL START TAKING MY COMPLAINTS SERIOUSLY AND PROVIDE ME WITH CONSTRUCTIVE FEEDBACK AND ATTEND TO MY COMPLAINTS AS TO MY PROBLEMS I AM EXPERIENCING WITH THEM