GG
Gouwa G

1 reviews | Active since Jun 2016

27 Jun 2016, 11:28

HORRIFIED SERVICE BY CELLC

<p>on the 7.06.2016 i went into cellc store in cavendish cape town, i booked in my phone for repairs, i was advised that it would take up to 21 working days for my phone to be repaired, i went into store 2 weeks later asking if there is no feedback they adviced that the handset was sent to headoffice as the they would speed up the process. i went into store today 27/06/2016 asking for feedback a lie was told to my face saying that the phone came back however it was not repaired. i am fumed with anger to explain my situtation My bill is R700 on a monthly basis... what am i suppose to do in this case </p> <p> </p> <p>i am a business woman who trains people on a daily basis and need to keep contact as one of the business requirements would be networking </p> <p> </p> <p>Please Help Call me </p>

0
Replies (2)
Cell C
Cell C's reply27 Jun 2016, 12:07
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our consultants will contact you and assist.

Regards

Cell C | DA

Cell C
Cell C's reply28 Jun 2016, 06:12
Official

As per feedback, you have been contacted and advised accordingly.

Regards

Cell C | DA