Horrified by my huge unfair bill

<p>After talking to a CELL C support center staff after my last complaint on Hellopeter she understood my issue and agreed so said she would take off 50% off the last two months as there is a problem with the Huawei modem's connection. Cell C would rather connect to my cellular data and charge me. Since I have spoken to her I have been strict about keeping my cellular data off! So TWO COMPLAINTS: I didn't get my refund for the last two payments. And this month is still as high as ever. What is the use of paying R100 for 5 gigs of data when it's still so expensive?</p>