1 reviews | Active since Nov 2015
horrific service. Cell C and C sure!
<p>Cell C and outsurance</p> <p>i have been a cell c client since 2014, decided to take out their insurance last year in September with C sure, Big mistake. Cell C and C sure have the worst client service of all the networks. I lost my phone on Sunday, and i have since been trying to get through to C sure for them to assist me with my claim, but not one consultant is available either telephonically or through email. I have been phoneless for over 3 days with no prospects of that changing in the future, yet every month i must pay Cell C and C sure their supersized bill!! ITS SAFE TO SAY NEITHER CELL C OR C SURE WILL BE RETAINING THIS CUSTOMER. BIG MISTAKE TO DO BUSINESS WITH THESE SERVICE PROVIDERS. HORRIFIC SERVICE!!!</p>
Sincere apologies for the poor service and inconvenience caused.
We're disappointed to learn the above and will ensure that you are contacted and provided with a solution.
Do expect communication.
Regards
Cell C | PN
Sincere apologies for the poor service and inconvenience caused.
We're disappointed to learn the above and will ensure that you are contacted and provided with a solution.
Do expect communication.
Regards
Cell C | PN
Maropeng has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Maropeng has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
PLEASE NOTE THAT I HAVE EMAILED THE DOCUMENTATION AS PER REQUEST. THERE IS ABSOLUTELY NO RESPONSE FROM C SURE, NOT EVEN ACKNOWLEDGEMENT OF RECIEPT.
WHAT MUST I DO TO BE ASSISTED IN THIS REGARD? WORSE PART IS, IVE BEEN PAYING FOR THIS INSURANCE FOR OVER 10 MONTHS.
PLEASE NOTE THAT I HAVE EMAILED THE DOCUMENTATION AS PER REQUEST. THERE IS ABSOLUTELY NO RESPONSE FROM C SURE, NOT EVEN ACKNOWLEDGEMENT OF RECIEPT.
WHAT MUST I DO TO BE ASSISTED IN THIS REGARD? WORSE PART IS, IVE BEEN PAYING FOR THIS INSURANCE FOR OVER 10 MONTHS.
Hi Luvo
A follow up request has been sent and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Hi Luvo
A follow up request has been sent and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
I STILL HAVE NOT RECIEVED A RESPONSE, ITS WEEK TWO WITHOUT MY CELL PHONE, YOU CAN IMAGINE HOW DIFFICULT THAT MUST BE ON A PERSON THAT CONDUCTS HIS AFFAIRS ON HIS MOBILE DEVICE. CELL C AND C SURE PLEASE ADVISE ?
I STILL HAVE NOT RECIEVED A RESPONSE, ITS WEEK TWO WITHOUT MY CELL PHONE, YOU CAN IMAGINE HOW DIFFICULT THAT MUST BE ON A PERSON THAT CONDUCTS HIS AFFAIRS ON HIS MOBILE DEVICE. CELL C AND C SURE PLEASE ADVISE ?