LS
Lee-Ann Smith
1 reviews | Active since Nov 2014
14 Apr 2023, 13:55
HORRIFIC SERVICE
We paid for our account on 6 April and got cut off on the same day (just before Easter weekend). We emailed our POP and received a response saying payment received and we have been reconnected.
Today is the 14th April and WE ARE STILL NOT CONNECTED! I have emailed back 3 times now with no response and cannot phone CELL C as I am not connected! What a joke.
Please could someone reconnect our accounts right away. Our business is suffering and we are travelling with children. SO ANGRY!.
Also, I am still waiting for my upgraded phone now for months on end. PLEASE COULD SOMEONE CONTACT US.
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Cell C's replyOfficial
14 Apr 2023, 13:59Dear Lee-Ann Smith
Thank you for contacting Cell C regarding your Cell C account
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
^MN
Thank you for contacting Cell C regarding your Cell C account
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
^MN
Cell C's reply14 Apr 2023, 13:59
Official
Dear Lee-Ann Smith
Thank you for contacting Cell C regarding your Cell C account
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
^MN
Thank you for contacting Cell C regarding your Cell C account
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
^MN