Horrific Fibre ordeal

I app**** online, on the 5th of December 2018, for Cell C fibre. Cell C debited R907 from my account and sent an sms confirming so. I called several times in the space of a couple of days mid-January to find out when installation would be done, with nobody willing to assist me.

I finally threw my toys today, to find out they had NO RECORD of my application. The order number that I got online, which I TOOK A PHOTO OF, is also apparently not correct. On top of that, they had no record of my R907 payment. I had to send them proof that it came off my account... still waiting for a response.

I have two cell contacts with them.., those will be moved as soon as they end.