MW
Maxine W
1 reviews | Active since Dec 2020
09 Dec 2020, 15:10
HORRIFIC CUSTOMER SERVICE
Horrific customer service - very good at following up on new contract and upgrade. We called 5 time with 1 query and STILL UNRESOLVED
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
09 Dec 2020, 15:39Hi Maxine
We apologize for the service you have received. Kindly send us a private reply with your ID number, we'll assist.
^PN
We apologize for the service you have received. Kindly send us a private reply with your ID number, we'll assist.
^PN
Cell C's reply09 Dec 2020, 15:39
Official
Hi Maxine
We apologize for the service you have received. Kindly send us a private reply with your ID number, we'll assist.
^PN
We apologize for the service you have received. Kindly send us a private reply with your ID number, we'll assist.
^PN
Cell C's replyOfficial
10 Dec 2020, 15:19Our support team will be in touch.
^PN
^PN
Cell C's reply10 Dec 2020, 15:19
Official
Our support team will be in touch.
^PN
^PN
MW
Maxine W's updateReviewer Update
31 Dec 2020, 11:59Good day - just to say thank you for following up on our complaint. Cell C support did call us. The courier company collected the phone at the appointed time. We received the cell phone yesterday and everything is in order. Despite everything we appreciate the follow up and the resolving of this problem.
MW
Maxine W's update31 Dec 2020, 11:59
Reviewer Update
Good day - just to say thank you for following up on our complaint. Cell C support did call us. The courier company collected the phone at the appointed time. We received the cell phone yesterday and everything is in order. Despite everything we appreciate the follow up and the resolving of this problem.
MW
Maxine W's updateReviewer Update
12 Jan 2021, 09:22Cell C - just to say thank you for following up on our complaint. Cell C support did call us. The courier company collected the phone at the appointed time. We received the cell phone yesterday and everything is in order. Despite everything we appreciate the follow up and the resolving of this problem.
MW
Maxine W's update12 Jan 2021, 09:22
Reviewer Update
Cell C - just to say thank you for following up on our complaint. Cell C support did call us. The courier company collected the phone at the appointed time. We received the cell phone yesterday and everything is in order. Despite everything we appreciate the follow up and the resolving of this problem.
Cell C's replyOfficial
12 Jan 2021, 12:43Hi Maxine
Thank you very much for the positive feedback.
Much appreciated.
^MM
Thank you very much for the positive feedback.
Much appreciated.
^MM
Cell C's reply12 Jan 2021, 12:43
Official
Hi Maxine
Thank you very much for the positive feedback.
Much appreciated.
^MM
Thank you very much for the positive feedback.
Much appreciated.
^MM