YL
YolandAA(C) Lourens
1 reviews | Active since Jan 2016
02 Jan 2016, 14:43
Horrific customer service at Cell C
I received an SMS (the first of many) on the 19th of October 2015 which specified that I could get an early upgrade for my phone. I ignored the SMS as I was still unsure of what phone to upgrade to. Later on, I received more and more SMS's and also a few calls reminding me of the early upgrade. On the 29th of December I finally went to get my upgrade. The consultant, named Justin, who \helped"me could barely look me in the eye. When I asked for my upgrade"
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Cell C's replyOfficial
04 Jan 2016, 07:18Hello dbronkhorst227,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. However, you can dial *147*9# to check if you qualify for an upgrade.
One of the consultants will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. However, you can dial *147*9# to check if you qualify for an upgrade.
One of the consultants will contact you during the course of the day and assist.
Regards
Cell C | PN
Cell C's reply04 Jan 2016, 07:18
Official
Hello dbronkhorst227,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. However, you can dial *147*9# to check if you qualify for an upgrade.
One of the consultants will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. However, you can dial *147*9# to check if you qualify for an upgrade.
One of the consultants will contact you during the course of the day and assist.
Regards
Cell C | PN