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Naome N

1 reviews | Active since Nov 2013

01 Mar 2015, 13:57

Horrid Cell C bills for a canceled account

Yet again, despite the fact that my data account has now been cancelled after 5 attempts of trying to cancel an expired contract. On the 1st of March 2015, cell c went into my bank account and tried to debit 6 times more than the amount the initial contract was for. Cell c really is thee most despicable company I have ever had the displeasure of dealing with. Is there a legal mind out there who can advise on what legal route is available to me?<br> Tried ICASA and they were no help at all. Any advise would be greatly appreciated

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Replies (1)
Cell C
Cell C's reply02 Mar 2015, 08:51
Official
Hello NaomeN,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN