SP
Simone P

1 reviews | Active since Dec 2016

21 Dec 2020, 08:11

HORRID

Wish I could give a negative 5 rating. Paying through our necks for something we can't use. 4G has had NO SIGNAL since last Wednesday. After numerous complaints, got called and told to switch on roaming on the router and that it would "take a while" to work. What is this nonsense? Cancelling this utter ******* contract and moving to Vodacom. Cheaper and more reliable. No wonder Cell C has "almost" been bankrupt so many times.

0
Replies (3)
Cell C
Cell C's reply21 Dec 2020, 08:20
Official
Good day Simone 

Cell C has officially initiated the Network Migration to enable our contract and broadband customers to roam on our partner network, Vodacom. This network migration has been made to increase our customer experience by improving their connectivity, delivering both quality and value. 

^NT
SP
Simone P's update21 Dec 2020, 08:24
Reviewer Update
Excuse me? Where is this apparent "increase in customer experience by improving their connectivity, delivering both quality and value"? This is a nonsense response and you know it.
**************** at it's best. How long will this "migration" persist? For another two weeks?? Or only until payment has been deductes from our accounts and you shut us up again for a day or two by actually providing the service paid for??
SP
Simone P's update21 Dec 2020, 14:22
Reviewer Update
No reply just like no service delivery?