BL
Berna-Lee Lemmetjies
1 reviews | Active since Nov 2018
27 Nov 2022, 18:50
Horrible service - with systems apparently off for 2 weeks!!! HELP
I am at witts end with cell c. I have 3 reference numbers, had several calls from multiple agents who simply cannot assist and 2 weeks of back and forth to Port my number from cell c to another service provider.
In these 2 weeks, I've washed over R150 of airtime holding with customer service and multiple hours of network issues which now led me me wasting more money to buy data for another device in order to Hotspot.
This has bee the escalated a week ago WITH NO FEEDBACK!!!!
CAN SOMEONE SUCCESSFULLY ASSIST IN PORTING MY NUMBER ASAP!!!!
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Replies (3)BL
Berna-Lee Lemmetjies's updateReviewer Update
27 Nov 2022, 19:31I have responded with the OTP 8 times! Still no assistance or feedback OR a successful port!
BL
Berna-Lee Lemmetjies's update27 Nov 2022, 19:31
Reviewer Update
I have responded with the OTP 8 times! Still no assistance or feedback OR a successful port!
BL
Berna-Lee Lemmetjies's updateReviewer Update
28 Nov 2022, 07:37Could you kindly advise how long this will take. An initial request was sent on 13 October. Would be great if someone could call me or does cell c only respond via hello Peter. This number needs to be ported ASAP
BL
Berna-Lee Lemmetjies's update28 Nov 2022, 07:37
Reviewer Update
Could you kindly advise how long this will take. An initial request was sent on 13 October. Would be great if someone could call me or does cell c only respond via hello Peter. This number needs to be ported ASAP
Cell C's replyOfficial
28 Nov 2022, 07:40Priority has been requested from our team, please expect a call from us to assist further.
^MN
^MN
Cell C's reply28 Nov 2022, 07:40
Official
Priority has been requested from our team, please expect a call from us to assist further.
^MN
^MN