1 reviews | Active since Feb 2017

08 Feb 2017, 14:46

Horrible Service. I'm Done

<p>After cancelling my contract in August 2016 and paying my settlement amount i called cell c and they told me my contract was canelled.</p> <p>This decemeber and January I see debit order from my account to cell c. When I followed up they tell me they ave no record of me calling in for cancellation at all and therefore i can't be helped.</p> <p>So cell c can do as they please because there is nothing they can do, they'll deduct anyway.</p> <p> </p> <p>This is **************** and i do not condone this kind of *****.</p>

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Replies (2)
Cell C
Cell C's reply08 Feb 2017, 14:56
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply09 Feb 2017, 13:17
Official

Skhumbuzo has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN