1 reviews | Active since May 2011
Horrible service from Cell C Sandton city
I went in to cell c Sandton City this afternoon to try get a Data sim as I've been seeing on TV that there is a data x3 megabonus deal. I was interested in finding out how that works and what prepaid packages are available.<br> An indian Gentleman (and when I call him gentleman I'm being extremely generous) I explained the deal as I had seen it on tv and told him I had been looking for that deal. He proceeded to push me to other deals that would suit his commission to which I rep**** I'm looking for the X3 deals. he went to fetch a sim to which we Rica'ed with yet another Indian \Gentleman\" and they proceeded to want to charge me R299. When I said that not what I'm looking for they became irate with me and started taking a condescending tone with me. They said that's what I asked for and that was not what I asked for. They proceeded patronise me like I was an idiot who didn't know what I was looking for. This is totally unacceptable I refuse to be treated in this way by service provider. I don't know if its cause I'm black seem illiterate but I worked in retail for 5 years and would never treat a customer like they did. I was so angry but I'm not the kind to cause in shops."
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We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
