CW
Charmaine W

1 reviews | Active since May 2011

04 Aug 2022, 13:45

HORRIBLE SERVICE FROM CELL C

Worst service delivery that I have seen in my entire life. Just to get hold of anyone or for anyone to call you back to apply for a contract is impossible. Customer service email does not respond to any emails. To cancel an online application because of pathetic service is even more difficult. I held on for almost 20min that is 1 was transferred to 5 different people. Your service is pathetic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!084 145 NO BODY PICKS UP AT ALL

0
Replies (3)
Cell C
Cell C's reply04 Aug 2022, 13:58
Official
Good day Charmaine

Thank you for contacting us. 

The application has been processed. We will contact you as soon as is approved. Apologise for the delay. 

^NT
CW
Charmaine W's update04 Aug 2022, 16:07
Reviewer Update
Please don't lie in you response. You dont have stock online that is why i am still sitting like a fool and waiting on a pphone to be delivered. I called Monday to apply was told ample stock today i called again sorry no stock application has not been approved because of no stock. stop bull****ting customers. nobody informed me that there is no stock i made a lot of calls over 3 days to cell c, you guys are really pathetic please employ competent staff who wants to work.
I am not interested in your online deal anymore. Goodbye

Cell C
Cell C's reply04 Aug 2022, 17:32
Official
Our team will contact you to advise. 

^MP