PM
PHUMUDZO M

1 reviews | Active since Sept 2014

03 Aug 2017, 10:38

Horrible service for new customer

<p>Cell C service was/is horrible, just recently had a Data Contract with them but nothing seems to be working and their consultant dont even seem to be bothered with assisting me regarding this and what is more fraustrating is that, i just recently got this contract like a month ago and i'm paying for something that i cant even enjoy or use</p>

0
Replies (6)
Cell C
Cell C's reply03 Aug 2017, 11:07
Official

Good morning Patrick

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

PM
PHUMUDZO M's update03 Aug 2017, 11:21
Reviewer Update

Please do because this is really becoming very annoying to be honest. If possible get these Number change cause i did all that needs to be done and nothing seems to be working, n now i recently did a sim swap but still.... soo please find a solution to this because i cant be buying data on my MTN phone when i'm already paying R300 for data to you guys that i cant even use!!!!!!!!!!!!!

PM
PHUMUDZO M's update03 Aug 2017, 11:39
Reviewer Update

When i check this using my colleagues phone on his Cell C app, my account seems to have been blocked

Cell C
Cell C's reply04 Aug 2017, 08:36
Official

Moses has been in contact with you to assist with this matter.

Regards

Cell C | PN

PM
PHUMUDZO M's update07 Aug 2017, 15:24
Reviewer Update

Hi,

My Cell C data is working now and i'm very pleased with the help i recently got from Cell C and would also kindly like to Thank Lungile Ntuli for all her efforts and showing willingness to help me regarding this issue.

Cell C
Cell C's reply07 Aug 2017, 15:40
Official

Thank you for sharing your appreciation with us. We are happy to hear that Lungile was able to assist in a commendable manner.

Have a lovely day further.

Regards

Cell C | PN