Horrible service
I am very dissapointed , I'm considering taking my portfolio and money to another srvice provider. I logged a call that my wifi is not working. It's day 11 without my wifi but I have to pay for the uncapped fiber from metro Fiber and cell c but no urgency to fix my things.
So so disappointing....
Helpful (0)
Replies (10)0
Replies (10)
Cell C's replyOfficial
11 Jun 2021, 09:51Hi Emie
We would like to sincerely apologise for the delay and inconvenience this has caused.
We are currently following up with our Fibre Team and will get back to you.
^MM
We would like to sincerely apologise for the delay and inconvenience this has caused.
We are currently following up with our Fibre Team and will get back to you.
^MM
Cell C's reply11 Jun 2021, 09:51
Official
Hi Emie
We would like to sincerely apologise for the delay and inconvenience this has caused.
We are currently following up with our Fibre Team and will get back to you.
^MM
We would like to sincerely apologise for the delay and inconvenience this has caused.
We are currently following up with our Fibre Team and will get back to you.
^MM
Cell C's replyOfficial
11 Jun 2021, 10:33Please provide an alternative number we can contact you on.
^NH
^NH
Cell C's reply11 Jun 2021, 10:33
Official
Please provide an alternative number we can contact you on.
^NH
^NH
Cell C's replyOfficial
11 Jun 2021, 10:33Hi Emie
Our Team has been unbale to reach you. Please send us your alternative contact number.
^MM
Our Team has been unbale to reach you. Please send us your alternative contact number.
^MM
Cell C's reply11 Jun 2021, 10:33
Official
Hi Emie
Our Team has been unbale to reach you. Please send us your alternative contact number.
^MM
Our Team has been unbale to reach you. Please send us your alternative contact number.
^MM
's updateReviewer Update
11 Jun 2021, 13:07***
's update11 Jun 2021, 13:07
Reviewer Update
***
's updateReviewer Update
11 Jun 2021, 13:07My cell number is ***
's update11 Jun 2021, 13:07
Reviewer Update
My cell number is ***
's updateReviewer Update
11 Jun 2021, 13:09I need a person to come to my house and fix this. I will be available on my cell from 16h30 today
's update11 Jun 2021, 13:09
Reviewer Update
I need a person to come to my house and fix this. I will be available on my cell from 16h30 today
Cell C's replyOfficial
11 Jun 2021, 14:21Thank you Emie , you will get a call from out team.
^NH
^NH
Cell C's reply11 Jun 2021, 14:21
Official
Thank you Emie , you will get a call from out team.
^NH
^NH
's updateReviewer Update
12 Jun 2021, 09:24I am very annoyed, no call, no wifi.... no service
's update12 Jun 2021, 09:24
Reviewer Update
I am very annoyed, no call, no wifi.... no service
's updateReviewer Update
12 Jun 2021, 11:29This is total nonsense. This is not what I am expecting from cell c. I want my wifi sorted out. Send a technician to my home or take your product and stuff it. My patience is finished
's update12 Jun 2021, 11:29
Reviewer Update
This is total nonsense. This is not what I am expecting from cell c. I want my wifi sorted out. Send a technician to my home or take your product and stuff it. My patience is finished
's updateReviewer Update
13 Jun 2021, 09:44Technician was here feom metro Fiber gave me a new device and all cell c have to do is activate the serial number and ther response to me is I will be contacte accordingly..... what does that mean.... will my wifi be sorted in the next 2 weeks and why was it not resolved yesterday...this is bull....
's update13 Jun 2021, 09:44
Reviewer Update
Technician was here feom metro Fiber gave me a new device and all cell c have to do is activate the serial number and ther response to me is I will be contacte accordingly..... what does that mean.... will my wifi be sorted in the next 2 weeks and why was it not resolved yesterday...this is bull....