WA
Wihan A
1 reviews | Active since Apr 2020
21 Apr 2020, 13:56
Horrible Service Cell. C Fibre
Good day.
I am not happy with the service that I am receiving from Cell C.
I have been struggling for the last 3 and a half weeks for someone to move my fibre to my new address. I was told that vumatel ( current ISP I am using with Cell C) can not assist with the move if have to get another ISP. After I have sent through the documents I have still not received any information for then I can get my fibre installed. I have paid for this month for connectivity but is unable to use it as there is no connection in my house.
This is unacceptable from Cell C. I currently work from home and spending alot of money on Data because nobody is assisting me in getting my Fibre problem resolved.
Thanks
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
21 Apr 2020, 14:12Hi Wihan
We apologize for the service you have experienced. This matter will be escalated for further assistance.
Do expect a call.
^PN
We apologize for the service you have experienced. This matter will be escalated for further assistance.
Do expect a call.
^PN
Cell C's reply21 Apr 2020, 14:12
Official
Hi Wihan
We apologize for the service you have experienced. This matter will be escalated for further assistance.
Do expect a call.
^PN
We apologize for the service you have experienced. This matter will be escalated for further assistance.
Do expect a call.
^PN
WA
Wihan A's updateReviewer Update
29 Apr 2020, 11:58Once again I am still waiting for any response regarding ongoing bad service from Cell C. I did not receive a call or an email with regards my problem. I am wanting to cancel my contract with Cell C as I am done waiting for Cell C.
WA
Wihan A's update29 Apr 2020, 11:58
Reviewer Update
Once again I am still waiting for any response regarding ongoing bad service from Cell C. I did not receive a call or an email with regards my problem. I am wanting to cancel my contract with Cell C as I am done waiting for Cell C.