Horrible service at riverside mall Nelspruit branch

<p>I have had a contract with cell c for nine years and I had a problem with my iPhone, today. I tried to do a software update and the phone got stuck on a particular screen. I tried to do the upgrade via my PC and iTunes and it still did not work. I travelled 100km to the nearest Cell c shop which is in the riverside mall, and asked for help. They just referred me to the Istore and told me to go there and get it fixed. My contract is only finishing in June 2018!</p> <p>I paid R200 at the istore and my phone was working within 10 minutes. </p> <p>If this is how you treat your customers, I am definitely not renewing my contract with you.</p> <p> </p>