Horrible service as always!

I have e been trying to cancel my Fibre account with cell c with no luck, I had two of their agents hang up on me when I called in, the third one told me to send a mail to CFibre to request a termination because they are on strike so I must just email which I did because I need to get rid of cell c in my life, needless to say to date no one has called me back, I even sent a follow up email and Nothing! I guess like it or Not cell c is forcing me to stay with them hence the gross avoidence, I requested to have this canceled last month already and an agent from their compaints department said she will get someone to call me and quote me for the router when I cancel the month to month... To date dololo phone call hence the pain I had to go through phoning into their call centre which is worse than the pain of giving birth! Got hung up on twice!!! I mean what the hell Cell C, I want my Fibre account cancelled month end!!!