MN
Marlene N

1 reviews | Active since Apr 2022

06 Apr 2022, 12:44

Horrible Service

Very very disappointing service from Cell C. I'm not sure how they do it but they constantly give horrible service. I asked to speak to a manager and was referred to Jabulani, till now did not receive a response. Tried again and spoke to Xabiso at 10am this morning and explained to him the severity of this issue and the impact that it has on our students, till now no response. 2 of our houses has been without service since this past Friday and we haven't received assistance. Each time we being told that admin is busy with it. I don't understand how long can it take for this issue to be resolved. Cell C we have done our part, please play your part. CF002539, CF225541, CF002385

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Replies (1)
Cell C
Cell C's reply06 Apr 2022, 14:06
Official
Good day Marlene 

Thank you for contacting us. 

That is definitely not the type of service that we aspire to provide. Please accept our sincerest apologies as we follow up on this matter. 

^NT