HORRIBLE service

<p>I upgraded my contract 3 weeks ago over the phone. My phone arrived 4 days later the device arrived and it was not what I had hoped. I then opted to change my device so I called Cell C direct for my phone to be collected so that I can order a new device however I have been struggling for the past 2 weeks to get it collected. I have called many many times. I have re arranged my diary for this purpose and I have now reached my wits end. I want to cancel my contract with Cell C with immediate effect.</p>