Horrible service

<p>On Saturday October 8 I took my phone into Cell C in Rosebank as the phone was damaged. Cell C informed me that the phone would be sent to the manufacturer to be repaired & that I should fill in and send a claim form to the insurer Finrite. I sent the claim form on Monday 10 October. Finrite told me they need the phone from Cell C yet Cell C never got back to Finrite or me. I called Cell C countless times for feedback & am told that they'd get back to me. Up until today neither myself nor Finrite have received any form of feedback from that Cell C in Rosebank. This is a perfect example of horrible client service.</p>