Horrible service 😤

Item: Cell C
Rating: 1
Author: Mawethu M

I’m not happy with ilanga mall Cell C because it has been 2 months still no assistance when I want to book my phone for repairs they are saying they don’t have the machine to book it but when you call they say they will book it.Poor service and

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Replies (1)

Cell C's replyOfficial

19 May 2025, 10:31

Dear Mawethu Mndawe,

Thank you for contacting Cell C.

We’re truly sorry to hear about your frustrating experience at Ilanga Mall, that’s definitely not the level of service we stand for. Waiting two months without assistance is unacceptable, and we appreciate you bringing this to our attention.

We have referred your repairs booking request to our Team, we will be in touch to further assist.

Regards,
Cell C | TM

Cell C's reply19 May 2025, 10:31

Official