Horrible Service

Hi,<br> <br> Please find below my previous complaint -<br> <br> http://hellopeter.com/cell-c/complaints/network-shows-h-works-like-1g-***<br> <br> This is a follow up, yes, cimplaint again!<br> <br> Well, a technician came to my house to see the network. Honestly, she was shocked to see the capacity of the network, most of the time her mobile device could not even detect a network and when it detected under the sky, it was extremely slow! She promised me that show would submit the report at Cells and they would get back to me with some kind of solutions.<br> After couple of day I receieved a call from Cellc. And what the consulatnt told me was extremely disappointing and made me think 'is this the service provider I have been loyal to for so many years!'<br> She, the consulatnt simply told me that the only solution they have is to get a booster. And that, I have to buy the booster from Cellc and it costs around R7,000!<br> I was shocked and did not know what to say. Are not they supposed to provide me service? I have three contrcats with Cellc and I pay almost R1000 a month, and this is what I get back from them.<br> It made me utterly disappointed. Why do I have to buy booster when Cellc is supposed to provide service??