LM
Le-Andre Mostert

1 reviews | Active since Mar 2019

29 Mar 2019, 14:06

HORRIBLE SERVICE

This is the absolute WORST service I have received from Cell C!!!!!!! I am trying to get an itemised billing but my goodness has this been a story!!!! I have e-mailed all documents requested and the first time they send me a statement. The second time they tell me that the documents aren't correct. They also have lots of other stories and I just can't get this sorted out. No one can help me over the phone I just get asked to send e-mails and they take forever to respond to my e-mails.

0
Replies (1)
Cell C
Cell C's reply29 Mar 2019, 14:21
Official
Good afternoon Le-Andre 

We have referred this matter to one of our team members for assistance. Do expect communication and be assured that this matte will be sorted. 

We apologize for the poor service you have experienced. 

Regards 
Cell C | PN 

Best regards,