KZ
Kcustoms Z
1 reviews | Active since Dec 2018
19 Apr 2021, 07:12
Horrible Service
Terrible service from consultants I have been debited R1600 more than my normal contract and no consultant gets back , its been a week with no feedback . I have been calling everyday for feedback they tell me the same story .
each consultant cuts the line on me . .
I want to terminate my services now
Helpful (0)
Replies (12)0
Replies (12)
Cell C's replyOfficial
19 Apr 2021, 08:10Hi there
Thank you for contacting Cell C.
We will make contact with you to provide assistance.
Regards
^MP
Thank you for contacting Cell C.
We will make contact with you to provide assistance.
Regards
^MP
Cell C's reply19 Apr 2021, 08:10
Official
Hi there
Thank you for contacting Cell C.
We will make contact with you to provide assistance.
Regards
^MP
Thank you for contacting Cell C.
We will make contact with you to provide assistance.
Regards
^MP
KZ
Kcustoms Z's updateReviewer Update
20 Apr 2021, 13:38- This has not been resolved for more than a week , all the consultants are rude and cuts the call , im highly frustrated .
- I have 3 cases opened with no feedback .
- No one contacts us back .they call and cut the call before it rings .
- Each consultant has a different story every time I call .
- team leaders are rude and does not give us a chance to talk or voice our frustrations , THIS IS NOT TCF !!!!!!!!!!!! THIS IS RUDE AND NO CLIENT MUST DEAL WITH THIS
KZ
Kcustoms Z's update20 Apr 2021, 13:38
Reviewer Update
- This has not been resolved for more than a week , all the consultants are rude and cuts the call , im highly frustrated .
- I have 3 cases opened with no feedback .
- No one contacts us back .they call and cut the call before it rings .
- Each consultant has a different story every time I call .
- team leaders are rude and does not give us a chance to talk or voice our frustrations , THIS IS NOT TCF !!!!!!!!!!!! THIS IS RUDE AND NO CLIENT MUST DEAL WITH THIS
Cell C's replyOfficial
20 Apr 2021, 14:06Please accept our apologies for the service you have experienced thus far.
One of our consultant will be in touch to help resolve your query.
^NZ
One of our consultant will be in touch to help resolve your query.
^NZ
Cell C's reply20 Apr 2021, 14:06
Official
Please accept our apologies for the service you have experienced thus far.
One of our consultant will be in touch to help resolve your query.
^NZ
One of our consultant will be in touch to help resolve your query.
^NZ
KZ
Kcustoms Z's updateReviewer Update
22 Apr 2021, 07:39STILL NO FEEDBACK
CELL C DOESN'T EVEN LET THE CALL RING!! THEY CUT IT WITH A SECOND ??
IF I CALL IN THEY CANT PROVIDE ME WITH FEEDBACK ? WHAT NEXT SHOULD I GO INTO HEAD OFFICE ?? OR SOCIAL MEDIA WITH A BILL PRINTOUT SHOWING HOW IM BEING OVER CHARGED
CELL C DOESN'T EVEN LET THE CALL RING!! THEY CUT IT WITH A SECOND ??
IF I CALL IN THEY CANT PROVIDE ME WITH FEEDBACK ? WHAT NEXT SHOULD I GO INTO HEAD OFFICE ?? OR SOCIAL MEDIA WITH A BILL PRINTOUT SHOWING HOW IM BEING OVER CHARGED
KZ
Kcustoms Z's update22 Apr 2021, 07:39
Reviewer Update
STILL NO FEEDBACK
CELL C DOESN'T EVEN LET THE CALL RING!! THEY CUT IT WITH A SECOND ??
IF I CALL IN THEY CANT PROVIDE ME WITH FEEDBACK ? WHAT NEXT SHOULD I GO INTO HEAD OFFICE ?? OR SOCIAL MEDIA WITH A BILL PRINTOUT SHOWING HOW IM BEING OVER CHARGED
CELL C DOESN'T EVEN LET THE CALL RING!! THEY CUT IT WITH A SECOND ??
IF I CALL IN THEY CANT PROVIDE ME WITH FEEDBACK ? WHAT NEXT SHOULD I GO INTO HEAD OFFICE ?? OR SOCIAL MEDIA WITH A BILL PRINTOUT SHOWING HOW IM BEING OVER CHARGED
Cell C's replyOfficial
22 Apr 2021, 09:35Hi Kcustoms Z
Thank you for contacting Cell C.
Our team will make contact with you.
Regards
^MP
Thank you for contacting Cell C.
Our team will make contact with you.
Regards
^MP
Cell C's reply22 Apr 2021, 09:35
Official
Hi Kcustoms Z
Thank you for contacting Cell C.
Our team will make contact with you.
Regards
^MP
Thank you for contacting Cell C.
Our team will make contact with you.
Regards
^MP
KZ
Kcustoms Z's updateReviewer Update
22 Apr 2021, 13:35Which year ?
Month ?
DATE ?
its 2 complete weeks with no feedback ?does it take that long ?
I will be posting this tomorrow morning on social media to notify people about your ****s .
Month ?
DATE ?
its 2 complete weeks with no feedback ?does it take that long ?
I will be posting this tomorrow morning on social media to notify people about your ****s .
KZ
Kcustoms Z's update22 Apr 2021, 13:35
Reviewer Update
Which year ?
Month ?
DATE ?
its 2 complete weeks with no feedback ?does it take that long ?
I will be posting this tomorrow morning on social media to notify people about your ****s .
Month ?
DATE ?
its 2 complete weeks with no feedback ?does it take that long ?
I will be posting this tomorrow morning on social media to notify people about your ****s .
KZ
Kcustoms Z's updateReviewer Update
28 Apr 2021, 15:13still no feedback ?
KZ
Kcustoms Z's update28 Apr 2021, 15:13
Reviewer Update
still no feedback ?
Cell C's replyOfficial
28 Apr 2021, 15:36Kindly note that a follow up request has been sent, you will be contacted.
^PN
^PN
Cell C's reply28 Apr 2021, 15:36
Official
Kindly note that a follow up request has been sent, you will be contacted.
^PN
^PN
KZ
Kcustoms Z's updateReviewer Update
29 Apr 2021, 11:59Please provide me with Head office details this has not been addressed for almost 3 weeks ,a new sms every day saying my case has been resolved with no feedback how does cell c work ? I am beyond frustrated now!
KZ
Kcustoms Z's update29 Apr 2021, 11:59
Reviewer Update
Please provide me with Head office details this has not been addressed for almost 3 weeks ,a new sms every day saying my case has been resolved with no feedback how does cell c work ? I am beyond frustrated now!
Cell C's replyOfficial
29 Apr 2021, 13:13You will be contacted, a case has been created.
^PN
^PN
Cell C's reply29 Apr 2021, 13:13
Official
You will be contacted, a case has been created.
^PN
^PN
KZ
Kcustoms Z's updateReviewer Update
29 Apr 2021, 13:16I have 10 case numbers please provide me with the details !!! I am not interested anymore !
KZ
Kcustoms Z's update29 Apr 2021, 13:16
Reviewer Update
I have 10 case numbers please provide me with the details !!! I am not interested anymore !
KZ
Kcustoms Z's updateReviewer Update
11 May 2021, 10:55IM SICK OF THIS NONSENSE ,my service has been suspended with no communication , no calls or anything neither was anything done to assist me , i will be posting this viral to notify people of the ****s you guys are running with proof of my payments that you'll didn't receive i want answers this is bull****.
KZ
Kcustoms Z's update11 May 2021, 10:55
Reviewer Update
IM SICK OF THIS NONSENSE ,my service has been suspended with no communication , no calls or anything neither was anything done to assist me , i will be posting this viral to notify people of the ****s you guys are running with proof of my payments that you'll didn't receive i want answers this is bull****.