Horrible Service

Good day,<br> <br> I am VERY annoyed with the service I got from Cell C I actually regret porting my number to Cell C. I was assisted by Nomthandazo and she gave me the attached form with the reference on them to call in case I don't receive and sms with the ITC number.<br> <br> I have been calling since Saturday to get my Phone blacklisted so enable me to get the ITC number for me to claim a new phone from the insurance. I managed to get a swim swap but it's a NIGHTMARE to get the ITC number.<br> <br> I have been taken from pillar to post and the last consultant to me that I am registered as a non-south African on the system.<br> <br> I have spoken to over 5 constants today and I still have to being able to get the ICT number. I have passed the security questions that was asked by the last consultant which she said I must stay on the line as the system was giving her an error message and wanted to speak to the manager.<br> <br> this is Frustrating a customer to be treated like this and ended up getting answers like \ You are registered as NON-SOUTH AFRICAN. <br> <br> <br> I am taking this matter to He"