Horrible *********** service

<p>Last night, 2 June 2016, my prepaid number that i have been using for the last two years was permanently deactivated. After spending more than an hour on the phone speaking to 15 different customer service agents they could not assist me. Then i went to the Cell C shop in East Rand Mall which was also a total waste of my time. According to Cell C if you dont use your number for six months they deactivate it,,,but my question is how can they do that if i have been using that number every day for the past two years??? And now they want to tell me i will not get my number back?? Cell C better activate my number as this IS NOT MY FAULT,,,,this is what happens if you have *********** people not having a clue what they are doing. I will NOT pay for a new number or a swim swop or whatever the case may be!!!!!! Wayne, the team leader for customer care said he could see i loaded airtime from Jan-May but still they permanently deactivated my nr??</p>