RC
Richard C

1 reviews | Active since Jul 2018

07 Dec 2018, 12:11

Horrible. ***********. Bordering on **********!

Wow! Where do I start? It has been a nightmare of an experience from the first moment I made the mistake of using them as my ISP. From misleading ads to late installation , to terrible customer support to wrong billing, to simply just bad and dismissive attitude, this company must rank at the bottom of the bottom.

Do yourself a favor and choose anything but Cell C. You will thank me later.

Allan.

0
Replies (4)
Cell C
Cell C's reply07 Dec 2018, 12:29
Official
Good afternoon Richard

We apologize for the poor service you have experienced and inconvenience caused. This is not the norm or standard of service we want we want for our customers. 

We will get one of our team members to assist and hopefully we'll be able to restore your trust in Cell C.

Regards 
Cell C | PN 

Cell C
Cell C's reply07 Dec 2018, 14:56
Official
Kindly refer to Lungile's email as she could not reach you on your contact number.

Regards
Cell C | PN
Cell C
Cell C's reply10 Dec 2018, 09:37
Official
Please be advised that Lungile has escalated this matter to C Fibre for further assistance and feedback will be provided.
 
Regards
Cell C | PN 
Cell C
Cell C's reply11 Dec 2018, 15:15
Official
Thobani contacted you and assisted with this matter.

Regards
Cell C | PN