BP
Byron P

1 reviews | Active since Apr 2013

13 May 2019, 19:53

Horrible Experience. Zero service. No follow-ups.

I'm a new customer to Cell C decided to move from MTN, it's proven to be a mistake. I've ordered 2 online SIM only deals. Order number: o ********** 89

I've paid around R800 online. Cell C has not contacted me at all. I call Cell C three times EVERYDAY and staff Do Not Help. I've been promised call backs from a manager named Mariana and someone in the Online department that sounds like "Rhoda" nobody has ever called me back.

I've emailed several thousand times - NO RESPONSE. Hopefully someone responds to my complaints on this platform as it will now be my only form of communication with Cell C.

Shocking. Shocking. Shocking.

0
Replies (1)
Cell C
Cell C's reply14 May 2019, 08:53
Official
Good morning Byron

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
 
One of our consultants will contact you and assist with this matter.
 
Regards
Cell C | PN