BP
Byron P
1 reviews | Active since Apr 2013
13 May 2019, 19:53
Horrible Experience. Zero service. No follow-ups.
I'm a new customer to Cell C decided to move from MTN, it's proven to be a mistake. I've ordered 2 online SIM only deals. Order number: o ********** 89
I've paid around R800 online. Cell C has not contacted me at all. I call Cell C three times EVERYDAY and staff Do Not Help. I've been promised call backs from a manager named Mariana and someone in the Online department that sounds like "Rhoda" nobody has ever called me back.
I've emailed several thousand times - NO RESPONSE. Hopefully someone responds to my complaints on this platform as it will now be my only form of communication with Cell C.
Shocking. Shocking. Shocking.
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
14 May 2019, 08:53Good morning Byron
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
Cell C's reply14 May 2019, 08:53
Official
Good morning Byron
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
