SM
Siphiwe M
1 reviews | Active since May 2019
30 Dec 2022, 11:35
Horrible experience
The most useless ISP ever. I have a contract that with CellC and they have been deducting monthly from my account. This month they haven't deducted and it is the 30th already and I don't want my ITC record to be negativelyimpacted for something that is not my fault. I'm unable to get through to the contracts department. I've called 20 times today with no help from prepaid as they keep saying there is noting they can do. They can't even get some one from contracts to call me as promised.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
30 Dec 2022, 12:02Dear Siphiwe Mkhize ,
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far. We have referred the matter to our Team to assist with priority in resolving the query.
Regards
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far. We have referred the matter to our Team to assist with priority in resolving the query.
Regards
^TM
Cell C's reply30 Dec 2022, 12:02
Official
Dear Siphiwe Mkhize ,
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far. We have referred the matter to our Team to assist with priority in resolving the query.
Regards
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far. We have referred the matter to our Team to assist with priority in resolving the query.
Regards
^TM
SM
Siphiwe M's updateReviewer Update
30 Dec 2022, 12:24How long is this going to take. It's the 30th already.
SM
Siphiwe M's update30 Dec 2022, 12:24
Reviewer Update
How long is this going to take. It's the 30th already.
SM
Siphiwe M's updateReviewer Update
27 Jan 2023, 14:44How the hell does a 24 months contract have an increase? Can I please get someone explain to me which law allows this to happen!!
SM
Siphiwe M's update27 Jan 2023, 14:44
Reviewer Update
How the hell does a 24 months contract have an increase? Can I please get someone explain to me which law allows this to happen!!