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1 reviews | Active since Sept 2016

17 Sept 2016, 10:40

Horrible damage to my name

<p>i had a contract with Cell C and i payed it off early this year in March....</p> <p>I have not received any contact from them since, but when i check my Credit report , it show that I'm in arrears with R600....They need to remove their company name from my nameand my Credit report....i made alot of complaints on their website but they never respond...</p> <p>So frustrating..</p> <p> </p>

0
Replies (5)
Cell C
Cell C's reply17 Sept 2016, 10:52
Official

Thank you for posting to us.

We will ensure that this matter is sorted. Sincere apologies for the inconvenience caused. One of our consultants will contact you and assist.

Regards

Cell C | PN

Cell C
Cell C's reply21 Sept 2016, 15:21
Official

Nelly could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Cell C
Cell C's reply21 Sept 2016, 15:23
Official

Please be advised that Nelly has escalated this matter to our legal team for further assistance.

Regards
Cell C | PN

Cell C
Cell C's reply22 Sept 2016, 08:26
Official

Nelly confirmed that she has contacted you and assisted with this matter.

Regards
Cell C | PN

's update22 Sept 2016, 12:46
Reviewer Update

Thanks Nelly for taking care of this matter for me, much appreciated...Because of Nelly i will rate her a 4