Horrible Customer Services
<p>Me and My Girlfriend were on the phone with Cell C for an hour and 20min and we still did not get any resolution to our query. She made arrangements to pay her outstanding balance to keep her number active this month end and they deducted the amount but they still disconnected/cancelled her contract and we spoke to 5/6 people and they kept on passing us on from one person to the next in all the departments. Just when i was thinking of joining Cell C they pull stunts like this. Totally unexceptable, are you telling me all these people couldnt answer a simple question!! </p>
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist. Do expect communication.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist. Do expect communication.
Regards
Cell C | PN
Best regards,
Derrick confirmed that he has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,
Derrick confirmed that he has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,
Derrick has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
Derrick has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
