1 reviews | Active since Feb 2017

10 Aug 2022, 16:55

Horrible customer service at Pinecrest Cell C

Horrible customer service, I informed CellC that I will be out of the country and now I’m back and want to use my number the Cell C service provider said he will not , all my accounts , banking apps are linked to the number Previously I wanna assisted with no problem Need assistance ASAP

0
Replies (5)
Cell C
Cell C's reply10 Aug 2022, 18:02
Official
Hi Siphesihle.

Thank you for reaching out.

We're sorry to hear of the serviced on one of our store.
Please give a brief description on how we can assist.

^NH
's update12 Aug 2022, 15:44
Reviewer Update
I always make sure I report to cell c before leaving the country , because I work abroad , and I always come back show them my boarding passes and ID , and answer questions of my previous calls and I get help

This time I went to cell c pine crest to ask for assistance and the guy did not even want to hear my explanation just told me he cannot assist , my banks are linked to this number , my socials are linked to link this phone number, policies , investments

And I am really mad about this

Cell C
Cell C's reply12 Aug 2022, 15:52
Official
Good day Siphesihle

We would appreciate an opportunity to assist. How would you like us to assist you? 

^NT
's update13 Aug 2022, 13:33
Reviewer Update
I wish to do my sim swap , I wish to make online purchases and payments and I cannot because the OTP will go to my cell c number
's update13 Aug 2022, 13:48
Reviewer Update
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