BN
Boitumelo N

1 reviews | Active since Jun 2020

03 Jun 2020, 14:12

Horrible customer service.

cell C has a horrible customer service I have an issue, my data depletes very fast when I call asking to speak to the manager, the agents drop the calls.

the issue still persists

0
Replies (2)
Cell C
Cell C's reply03 Jun 2020, 16:10
Official
Good Day Boitumelo

Thank you for reaching out to us.

We have received your review regarding the service you have experienced from our Customer Service Team. 

Please accept our sincere apologies for the experience. We have escalated your query and our team will be in touch to assist.

^NZ
BN
Boitumelo N's update25 Jun 2020, 15:08
Reviewer Update
thank you Cell C for taking the time and respond back to me.
I appreciate all the efforts, ur consultant was really hands-on and guided me every step of the way.