Horrible customer care 👎

I sent yourl the bank statement where the proof of the money was deducted. I'm not sending yourl a full bank statement with my account number because I don't trust your company (I don't see the need for you to take my personal banking account number when I bought a prepaid voucher, I do not have a contract with your horrible company) , the bank statement shows the date of purchase and amount that was purchased. I also find It strange that you guys only send me autotexts and auto emails, yet now you can speak. Honestly yourl are making such a issue when your agent advised me that the airtime will be given to me in that 24 hours because yourl had a network problem as usual. All yourls calls are recorded, go find the recording, this is a fault on your side yet you make it seem as if I'm not sending proof. Nah man.... Get your ducks in a row, Cell C customer care is pathetic, honestly I will not keep quiet now. I'm done with this terrible company.

This is like applying for a damn loan😳, has I said I sent the statement till the last transaction. But I did not add my account number due to the negative reviews on how yourl still debit people that have their contracts paid up.
Now what you trying to say is that if I don't send my full bank statement ( meaning the account number) you won't assist me???? Wow as I mentioned before, absolutely pathetic👎. I have a deduction from my bank for buying the airtime, has I showed you guys. Do yourl not know how to read? And has I also said, your agent said everything is sorted and Cell C had a "network issue" and all will be resolved,so all this is null and void???? Please man keep the airtime but I will rather show the ombudsman my bank statement 👍👍👍 Cell C is a ******* and I will be changing my network provider, and so will my family 👍 I will never recommend Cell C to anyone 👎👎👎👎👎👎