Horrible Client service
If I could rate less, I would, horrible service from C Surance. Once you have taken their service they care no less to service you. I have lodged a windscreen claim a month ago and up till today, I have not gotten any response, they do care to update you or inform you how far your claim is from being resolved, they wont update you about your excess, no one cares, once they have your sale, its done then your just another number. I doubt they even control their QA, or they probably dont their consultants speak to you however they like and more than once Ive been put on hold then hung up on. My advise to anyone considering taking up a contract with Cell C and insuring their phone or whatever device they taking with them..Think again because come claim stage, you will be frustrated and disappointed, especially if you value your time.
Good morning Jabulile
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Good morning Jabulile
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Lungile made contact with you and provided feedback on this matter.
Regards
Cell C | DA
Best regards,
Lungile made contact with you and provided feedback on this matter.
Regards
Cell C | DA
Best regards,
