Horrible and terrible Cell **** service

Over billing and milking customers is the order of the day. To make it worse this is my second contract with cell **** after I had a terrible ordeal with my 1st one which ended around 2018. They are billing me for their own error and acknowledging it, I spoke to Kamo Moloi who referred me to Thabang and they both acknowledged the wrong but unfortunately they don't have the authority to rectify anything. Thabang even said his superiors will call me but nothing has happened. I'm very disappointed in how Cell **** is conducting its business. I even asked for the recordings but no one is keen on sending me the recordings.