1 reviews | Active since Aug 2017
********** VEXATIOUS AND ********** SERVICE
My two contract came to an end on 24 August 2017, notice was given on 21 July 2017 to cancel the contract. I was informed that the contract was CANCELLED!!!! I was offered a NEW DEAL that I CAN CANCEL AT ANYTIME, 2 gig data for R99. I decided that due to financial obligations that i want to cancel the last mentioned deal. On 22 August 2017 i did cancel, got confirmation but was informed that my notice period is one month and that i will receive the 2 gig and R99 will be deducted for the month of September. To my surprise i received the same amount of data as per my contract that WAS CANCELLED on 21 July 2017, and i was informed that it was not a new deal that the new 2 gig data deal was linked to the 2 year contract and because i cancelled the 2 gig deal before my 2 year deal ran out on 24 August, my ol deal is still alive and there will be another deduction in September.
So i guess with cellc cancel does not mean cancel and than they want to hand a person over to attorneys. This is ***** and enrichment.
Good morning Maxwell
Cancellation means cancellation if the correct process was followed.
We have requested one of our team members to look into this matter and assist.
Regards
Cell C | PN
Good morning Maxwell
Cancellation means cancellation if the correct process was followed.
We have requested one of our team members to look into this matter and assist.
Regards
Cell C | PN
Theodorah could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Theodorah could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Theodorah could not get hold of you on your contact number today and has not received any response regarding the previous email she sent you.
Regards
Cell C | PN
Theodorah could not get hold of you on your contact number today and has not received any response regarding the previous email she sent you.
Regards
Cell C | PN
